Knowledge Management in a Digital World

The term "knowledge management" is new to me. When I read the word the first time, I thought it was how to manage all that I'm learning in my brain. Then I watch a YouTube video by IBM. The presenter, Martin Keen, a Master Inventor of IBM Cloud, broke down the definition of knowledge management into simple terms. We all know that one employee who knows everything about the company or the organization. Then, what happens when that employee, with all that knowledge decides to leave or retire? The company scrambles to get that employee to make lists and descriptions of what all they know. As Keen said this is an example of a "lack of recorded enterprise knowledge," and what was needed all along was a proper "knowledge management system." IBM Technology YouTube What is Knowledge Management? Knowledge management (KM) is the process of identifying, organizing, storing and disseminating information within an o...